Transition Session 6 Q&A's
Transition Session 6
March 8, 2007
Questions and Answers
Q: When will the new SLB reports be available to users?
A: The SLB reports will be available to users on the SLB Go Live Date.
Q: If a check needs to be voided in an old operating/payroll account, can a check from the old account be written and deposited in the new SLB Depository account?
A: No, you must follow the process to void a check and then wire the funds to the new SLB Operating/Payroll account.
Q: If there is an outstanding check in the old operating/payroll account after 90 days, are you suggesting we void these checks?
A: Yes, we suggest you contact your check recipients within 60 days of go live if a check is still outstanding and if the check is still outstanding after 90 days, void the check and reissue from the new SLB accounts. You will also need to void and place a hold overnight in the old account and change the bank account number the next day before you reissue the check.