The TeamWorks Division is a shared services organization that functions as an application service provider to State entities. SAO provides State entities with business process support, help desk assistance, functional expertise, application development, and production management services. Prior to joining the SAO, Barbara worked in the Defense Contract, Transportation, and Higher Education industries, where she held senior management positions with General Dynamics, FedEx National LTL, and the University of South Florida. Barbara is committed to quality, excellence, and strong customer service via establishing trusting relationships through partnerships, collaboration, and cooperation. Focusing on strategic organizational initiatives and operational effectiveness/efficiency improvements.