GA@WORK is Live!
SAO webpages are currently being updated as we transition.
September 16, 2026
Sept. GA@WORK Newsletter: Look for GA@WORK at FMC!
GA@WORK Updates
Look for GA@WORK at FMC!
GA@WORK will have a presence at the Georgia Fiscal Management Council conference, Sept. 20 – 23 in Savannah. As state employees continue to get acquainted with GA@WORK, this year’s conference offers an opportunity to learn more through the various GA@WORK sessions and by visiting the GA@WORK tables.
Some of the sessions include:
- Banking & Settlement
- Accounts Payable
- Financial Reporting
- Requisition to Purchase Order
- Budget / Adaptive Planning
- Payroll Processing
- Supplier Liaison Management
- Grants Management
Find system and process support at the GA@WORK Support Table and stop by the GA@WORK information table to learn more about the system and enter a raffle for prizes.
Supplier email verification requests on the horizon
The transition to GA@WORK has uncovered an ongoing issue with certain supplier accounts that are missing email addresses. The result is that a GA@WORK account cannot be created, potentially causing delays and/or missing payments.
Supplier Liaisons at agencies that last paid suppliers with missing email addresses will be receiving an email requesting their help to collect and verify the following for impacted suppliers:
- Email contact details
- Verification of tax ID
- Physical address
- Banking information
Once supplier Liaisons have the relevant information for the specified suppliers, the Liaison will need to set up company accounts in GA@WORK.
If you have questions or concerns, call 770-357-5555 or submit a ticket.
Stay current on changes in payroll liabilities payments
To ensure payroll liabilities are paid timely and accurately, CFOs received a communication reminding their teams to use the most updated version of the 3rd-party Deduction Recipient Pmts.xls spreadsheet, found on the GA@WORK Support Portal > Finance Support > Payroll Accounting > Additional Resources.
Finance teams should double-check the following fields every time payments are processed, as they are subject to change:
- Memo: Do not use any special characters in the memo field
- Pay type
- Date the liabilities need to be processed: For end of the month payments, please note: Some payments need to be settled two days prior to month end, and other payments are not to be settled until the last day of the month. Mid-month payments need to be settled two days prior to payday.
The GA@WORK Banking team has created groups to facilitate settling the applicable payments on the correct dates and can assist agencies in scheduling these third-party deduction recipient payments.
For assistance, please submit a ticket to State Accounting Office.
Stay tuned for updates, optimizations and changes
Every day the GA@WORK team continues to work through tickets and requests that are submitted. As a result of their work, system optimizations, or improvements, and in some cases change requests occur. These system improvements are often happening behind the scenes, but this important work is ongoing. Some examples of optimizations even include updates to roles, like the updates made for the Budget Analyst and even a new role, the Agency Learning Reporting Partner. Keep your eyes on the Support Portal and other communication channels for news on updates.
If you have questions or encounter an issue, remember to visit the Support Portal. If you don’t find your answer, submit a ticket.
GA@WORK Resources & Support
New QRGs and Tips available to help GA@WORK users
Check out the newest Quick Resource Guides (QRGs) and Tips added to the Support Portal and GA@WORK Resource Library since the beginning of September. These resources are available to provide supplemental support for common processes in easily digestible formats.
The latest QRGs can be found on the Support Portal by entering the keyword “Quick Reference Guide” in the search bar. The newly added tips are located on the GA@WORK Resource Library.
Below are some of the most recent topics that have been added.
QRGs:
- Travel & Concur
- Petty Cash Process
- Grants – T Accounts
- Grants – Billing Limit Override
Tips:
- Speed Up Time & Absence Approvals
- Viewing Historical Payment Documents
- Payment Reminders
- Training - My Team’s Learning Report
Office Hours recordings available now on Support Portal
Office Hours are open sessions where users can connect with subject matter experts to ask questions, receive support, and learn more about GA@WORK processes. If you missed a session, the recordings can be found on the Support Portal.
Below are recording sessions from Office Hours held since the beginning of September.
Banking
- 09-01-26: 09-01-26 Banking Office Hour
- 09-02-26: 09-02-26 Banking Office Hours
- 09-03-26: 09-03-26 Banking Office Hours
- 09-08-26: 09-08-26 Banking Office Hours
- 09-10-26: 09-10-26 Banking Office Hours
Adaptive Planning
- 09-01-26: 09-01-26 Adaptive Planning Office Hours
- 09-08-26: 09-08-26 Adaptive Planning Office Hours
Accounts Payable
- 09-02-26: 09-02-26 Accounts Payable Office Hours
- 09-09-26: 09-09-26 Accounts Payable Office Hours
Expense Management
- 09-02-26: 09-02-26 Expense Management Office Hours
- 09-09-26: 09-09-26 Expense Management Office Hours
Supplier Management
Projects
- 09-10-26: 09-10-26 Project Office Hours
New GA@WORK resource page details stakeholder meetings
Visit the new GA@WORK Stakeholder Community Meetings resource page for a convenient overview of stakeholder meetings across the state.
The page includes meeting names, intended audiences, and select meeting links to help you find the conversations most relevant to you. These meetings provide opportunities for communication, collaboration and timely updates with GA@WORK stakeholders statewide.
Be sure to scroll below the meeting table to access select meeting materials and recordings.
Coming soon! The GA@WORK User Community
The GA@WORK User Community will launch in January 2027 and will be made up of agency resources that supported the implementation of the GA@WORK system. This includes Points of Contact, NextGen Change Network members, GA@WORK Super Users, as well as leaders from HR, Payroll, Security, Procurement, and Finance.
The goal is to keep agencies informed of upcoming system enhancements, provide ongoing training and change support and develop a community of users that shapes the future of GA@WORK.
The transition to this new GA@WORK User Community will begin in October 2026 by bringing together our NextGen Change Network and Super Users into a single monthly meeting. Current NextGen Change Network members and GA@WORK Super Users should look for that invite coming in early October. Stay tuned for more information and updates.