GA@WORK System FAQs

  • Does GA@WORK email your State of Georgia email address with task reminders?

    Users do not receive notifications to their State of Georgia email that they have tasks. Users must exclusively use their task inbox in GA@WORK.

  • Does GA@WORK send notifications when a user has new tasks?

    The GA@WORK system does not send users notifications when they have new tasks; users need to check their tasks.

  • Can managers view their employee's pending tasks?

    In GA@WORK managers can view their employee's pending tasks.

  • Can tasks be temporarily reassigned if someone is unexpectedly absent for a period of time?

    Tasks can be temporarily reassigned if someone is absent for a period of time via delegation for certain tasks to be provided in training.

  • Will there be standard, statewide business processes, such as with terminations?

    Business processes will be standardized across the state in GA@WORK.

  • Using the GA@WORK mobile app, will users receive notifications and have the ability to respond to tasks on their mobile device?

    In the GA@WORK mobile app users can both receive notifications of tasks and respond to tasks.

  • Will resources be provided to offer instructions of business processes?

    Job Aids will be available to walk users through the steps of a process.