General HCM FAQs

  • Will PeopleSoft position numbers be transferred into GA@WORK?

    PeopleSoft position numbers will be loaded into GA@WORK.

  • Can agencies have agency-specific forms to be completed during onboarding by the new hire in GA@WORK?

    Onboarding in GA@WORK will contain statewide forms and tasks only. Agencies will still have to manage agency-specific forms outside of GA@WORK. 

  • Do employees maintain access to GA@WORK after leaving employment?

    GA@WORK plans to allow access for 15 months. The method of access is still being determined. 

  • When will the employee ID number be generated during the hiring process?

    An employee ID is generated upon hire.

  • How can an action be pulled back if a correction is needed after submitting to next step?

    This depends on the specific action and security roles. Certain security roles in your HR can cancel or send back any action. 

  • If an employee initiates their resignation and submits, who does it go to?

    Submitted resignations from employees will go to their manager and payroll partner.

  • Can a terminated employee see their reason for termination?

    Terminated employees cannot see their reason for termination.

  • Who can view documents attached to a worker's profile?

    Attachments to worker profiles are only viewable by the worker and individuals with aligned security roles. 

  • What roles can enter, approve, and make adjustments to time and leave?

    Different roles can enter, approve, and make adjustments to time and leave.

  • Will employees be able to reset their own password if they forget it?

    Employees can reset their GA@WORK password if needed.

  • Is there a maximum number of direct reports for an org chart?

    There is not a maximum number of direct reports.

  • Are org charts included in GA@WORK?

    Org charts are included in GA@WORK.

  • Can someone besides the employee add personal information?

    Yes. Depending on security role. 

  • For employees no longer active/employed, how far back will former employee data be transferred from PeopleSoft into GA@WORK?

    Terminated employees from 1-1-2025 will be entered in GA@WORK. Employees terminated before that date will be retained according to state data retention code. Training will cover more about this process.

  • What is the support matrix organization structure?

    Transaction approvals are organized through security roles and supervisory organizations.

  • Will their be standard, statewide business processes, such as with terminations?

    Business processes will be standardized across the state in GA@WORK.

  • Can tasks be temporarily reassigned if someone is unexpectedly absent for a period of time?

    Tasks can be temporarily reassigned if someone is absent for a period of time via delegation for certain tasks to be provided in training. 

  • Can you view worker information if they are not in your agency?

    Security access in GA@WORK is similar to the current state, and user access is restricted to their own agencies.

  • When there are employees with the same name, how are they uniquely identified?

    All employees have a unique employee ID number, as they do in the legacy system.

  • What report features will agencies have in GA@WORK?

    Many of the HR reports in TeamWorks will be migrated to GA@WORK, and users will have access to what they have security to see. Users will be able to drill down to department level in reports.

  • Can unpaid interns be onboarded in GA@WORK?

    Unpaid interns can be onboarded as contingent workers. Contingent workers do not receive a W2 from a state entity and are not eligible for benefits.

  • Is there a business process for HR to verify employee address changes?

    There is not a business process in GA@WORK to verify address changes. Agencies will have to continue to communicate with employees. 

  • If an employee transfers to another agency, is their data still available?

    If an employee transfers to another state agency using GA@WORK, their data is still available.

  • Are there any timing limitations as to when a person can be hired?

    In GA@WORK, you can hire anytime that suits your business needs.