What is Shared Services?
Shared Services is an operating model in which an independent shared services organization performs services, typically transaction processing, on behalf of customer organizations while maintaining agreed upon services levels. The primary purpose of a shared services operating model is to reduce duplicate effort, enable staff to focus on the core mission of their agency and provide a high level of service, managed by metrics and continuous feedback.
Mission
The mission of Shared Services is to provide payroll processing to its customers in a timely, accurate manner, driven by continuous improvement, while providing a high level of customer service.
Vision
Our Vision is CLEAR
- Collaborate with partners
- Leaders of change
- Efficient payroll processing
- Accountable for performance
- Reliable services
The participating Payroll Shared Services agencies are:
- Department of Agriculture
- Department of Administrative Services
- Department of Audits and Accounts
- Department of Banking and Finance
- State Accounting Office
- Office of Planning and Budget
- Department of Community Affairs
- Department of Community Supervision
- Department of Economic Development
- State Board of Pardons and Paroles
- Georgia Bureau of Investigation
- Department of Veterans Service
- State Road and Tollway Authority
Payroll Shared Services Contact Information
Main Phone - 404-463-3772
Main Fax - 770-359-5565
Main Email - FSSC_Payroll@sao.ga.gov